IT Support Associate
75% of resumes are auto-rejected by ATS software. Check yours against this job before you apply.
About this role
About Dean DortonDean Dorton is a leading professional services firm spanning certified public accounting, business advisory, and technology solutions. We are your partners in redefining success through innovation and data-driven strategies. Our expert...
Skills and keywords
Salary information
Posted salary
Not published
This employer did not publish a salary. Ask for the range early in the process.
Employment type
Full-time
On-site or hybrid in Cincinnati, Ohio, United States.
Posted
13 days ago
Apply early. Most callbacks come within 14 days of posting.
How to apply for this IT Support Associate role
- 1
Read the full job description on Workable Search
Scan the JD for required skills, must-have tools, and the company's preferred phrasing. That phrasing is what the ATS matches against.
- 2
Run the free ATS check before submitting
Paste the JD plus your resume into the free ATS checker. You get a score out of 100 and a list of missing keywords to add before applying.
- 3
Write a cover letter for Dean Dorton
Generic letters get ignored. The free cover letter generator writes one for this exact role in 30 seconds, mentioning the two skills the JD stresses most.
- 4
Message someone on the Dean Dorton team
Find someone on the team on LinkedIn and send a short, specific message about the role. The free cold email tool drafts it from your resume and the JD.
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What employers usually look for in a IT Support Associate
The IT Support Associate role at Dean Dorton in Cincinnati, Ohio, United States typically expects a mix of role-specific skills and shipping experience. From the JD posted on Workable Search, the most-mentioned keywords are: Business Consulting and Advisory, en, on_site. Most ATS systems give heavier weight to the first 5 or 6 of these.
Hard skills that signal a strong fit
Make sure these are visible on the first page of your resume, ideally in your most recent role or a top-of-page skills strip. Recruiters and ATS software both grade on the first pass.
Soft skills worth signalling
Ownership, written communication, and a bias to ship. A thoughtful, specific message to the hiring team often weighs more than the resume itself for BPO roles.