Sort the ticket queue with AI

Module 2: Do your job better with AI

Course outline

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Quick check

Guess first, no penalty. Thirty new tickets came in overnight. What's the most useful first job to give AI?

Close the ones that look easyGroup them by likely shared cause and suggest a category for each, marking the ones it's unsure aboutReply to all of them with general advice

The rest of this lesson is part of Learn Pro

The first module of every course is free. Learn Pro opens every lesson in every course for $10 a month. All JobRise tools stay free.