Talk to real customers

Module 3: The tasks that stay human

Course outline

This lesson isn't in your language yet, so here it is in English.

Quick check

Guess first, no penalty. Your team wants to skip customer interviews and ask AI to "act as 10 of our customers". What's the problem?

AI can't hold a conversationAI gives plausible answers from general patterns. It can't tell you what your customers actually doTen is too few

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