REF116429J-Lead Associate - Transactional Quality (Accounts Payable) - Gurgaon (WFO Only) - US Shift (3:30pm to 12:30am)
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REF116429J-Lead Associate · Gurugram, India
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About this role
Job Description Act as the primary point of contact for quality-related queries and escalations from the client. Share quality performance reports, error trends, and improvement plans with clients. Participate in client review meetings and calibration sessions. Provide updates on process quality, SL
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