CX Manager (d/w/m)
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CX Manager · Cologne, Germany
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About this role
Deine Mission Als CX Manager sorgst Du dafür, dass unsere KI, unser Team und unsere Kund:innen immer auf dem aktuellen Stand sind. Du verbindest unsere Wissensdatenbank, die Auswertung unserer Kundendaten und unsere Kundenkommunikation zu einem Kreislauf. Dein Maßstab: weniger Tickets je Kunde, mehr
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- Customer Service
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