Pilotage des flux en temps réel - centre de contacts (x/f/m) - Nantes
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Pilotage des flux en temps réel · Nantes, France
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About this role
VOS MISSIONS Au sein de l'organisation WFM de Doctolib, le pilotage des flux en temps réel joue un rôle central dans le pilotage opérationnel de nos centres de contacts multi-canaux (appels et tickets) et multi-sites. Garant(e) du plan de charge au quotidien, vous assurez la cohérence entre les prév
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- Customer Services & Solutions
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