Customer Experience Specialist – Reviews & Social Care

PergoluxVancouver OfficeFull-timePosted CA$58K – CA$65K
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About this role

As a Customer Experience Specialist – Reviews & Social Care, you will own the monitoring, public response coordination, and resolution follow-through for customer feedback across our US market. You will deliver thoughtful, timely service communication, de-escalate sensitive issues, and turn recurrin

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