Senior Manager, Customer Growth

CoupangTaipei, TaiwanFull-timePosted
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About this role

主要工作職責 客戶成長策略規劃與執行 設計並執行針對不同客戶旅程階段(Customer Journey)的行銷活動、促銷方案及會員經營計畫。 推動特定商業目標,包括: 新客獲取(Customer Acquisition) 新品類滲透(New Category Purchase) 沉睡客戶喚回(Lapsed Customer Reactivation) 客戶活躍度提升 數據分析與成效優化 持續追蹤、分析並檢視各項客戶成長專案的營運表現。 依據數據洞察優化活動設計與執行策略,提升投資報酬率(ROI)。 跨部門合作 與多個團隊密切合作推動專案執行,包括: CRM Operations Managem

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