Senior Service Desk Analyst
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Service Desk Analyst · Kent, United States
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About this role
Responsibilities/Tasks: Solve Tier 1 & Tier 2 tickets. Serve as escalation point for complex service desk tickets. Diagnose and resolve advanced hardware, software, and access issues. Administer Microsoft 365 environment (user provisioning, access control, device compliance). Manage endpoint deploym
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- Information Technology
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