Technical Support Engineer (Freelance)

Kata.aiRemote, IndonesiaFreelancePosted
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About this role

Responsible for configuring WhatsApp Business API, Kata CX, and Omnichannel accounts, resolving technical issues via email, tickets, WhatsApp, and SeaTalk, proactively monitoring system health, maintaining custom client reports, managing Kata CX credit top-ups, addressing client inquiries regarding

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