Knowledge Program Manager, Customer Support

About this role

The Knowledge Program Manager is responsible for building and leading Nielsen Customer Support’s knowledge program, with a primary focus on ensuring customers can find accurate, relevant, high-quality content when they need help.

This is a short preview. Read the full description on Himalayas before you apply.

• Knowledge-Management
• Customer-Support-Program-Management
• KCS-Program-Manager
• Content-Management
• Project-Management
• Knowledge-Management-Program-Manager
• Knowledge-Management-Manager
• United States

Learn AI for this job, first module free

A short, hands-on course on using AI in this kind of work.

Start free