Automation Test Lead-Contact Center

About this role

• Lead test planning, design, execution, reporting, and defect management across STLC phases. • Design and implement automation solutions for IVR, voice, chat, and contact center applications using tools such as Cyara, Pump CX, or equivalent. • Develop and maintain automation regression suites and e

This is a short preview. Read the full description on Infosys before you apply.

• Quality Engineering Lead
• Infosys Quality Engineering
• 5-9 yrs

Learn AI for this job, first module free

A short, hands-on course on using AI in this kind of work.

Start free