CISAMRMFRE-ITIL-JL4

About this role

• Manage and coordinate Major Incidents (P1/P2) through their entire lifecycle until resolution. • Lead incident bridge calls and drive technical teams toward service restoration within agreed SLAs. • Assess incident impact, severity, and business priority to ensure appropriate escalation. • Coordin

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• Senior Associate Consultant
• Cloud & Infrastructure Services
• 4-7 yrs

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