Genesys Engineer
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Genesys Engineer · Pune, India
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About this role
Design, develop, and support Genesys Contact Center solutions. Configure and maintain IVR applications, call flows, routing strategies, and reporting solutions. Work on Genesys components such as GVP, Composer, IRD, Routing, SIP Server, UCS, CME, WFM, and Reporting tools. Develop and troubleshoot vo
This is a short preview. Read the full description on Infosys before you apply.
- Technology Analyst
- Engineering Services
- 2-5 yrs
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