Associate Business Analyst
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Associate Business Analyst · Hyderabad, India
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About this role
Design and implement IT Service Management processes aligned with ITIL best practices. Define service architecture, governance frameworks, and operational standards. Lead Incident, Problem, Change, and Release Management processes. Establish and monitor SLAs, OLAs, KPIs, and service performance metr
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- Associate Business Analyst
- Cloud & Infrastructure Services
- 3-4 yrs
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