IT Service Desk Engineer / IT Service Desk Supporter
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IT Service Desk Engineer / IT Service Desk Supporter · Cham, Switzerland
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About this role
## Aufgaben, die dich herausfordern und jeden Tag besser machen ## * Entgegennahme und Bearbeitung von Anfragen via Telefon, E-Mail und Ticketsystem * Erfassung und Priorisierung von Störungen (Incidents) und Serviceanfragen * Erste Analyse und Fehlerbehebung (First Call Resolution) * Weiterleitung
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