Customer Success Director (AI Solutions & SaaS) [CCP for ICT Professionals (Sales and Marketing)]

About this role

Customer Success Director (AI Solutions & SaaS) Job Purpose The Customer Success Director (AI Solutions & SaaS) is responsible for leading the company's customer success strategy to maximise customer adoption, satisfaction, retention, and lifetime value across I Concept's portfolio of proprietary an

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• Consulting
• Customer Service
• Information Technology
• Marketing / Public Relations
• Professional Services
• Customer Journey
• Customer Operations
• Customer Profiling

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