IT Production Support Engineer
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IT Production Support Engineer · Singapore
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About this role
Responsibilities: Investigate production issues, respond based on productiondefect severity SLAs Manage and respond to users on timely manner. Log incident ticket for production issues and user queries Follow up on defect and incident closure and meet incidentclosure KPI Make sure system availabilit
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- Information Technology
- System Availability
- Timely Communication
- Oracle
- Customer Support
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