
Technical Lead – Systems & Storage, Managed Services
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Technical Lead · Singapore
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About this role
Responsibilities: Incident Resolution & Escalation • Act as the L3 escalation point for system and storage incidents that L2 engineers cannot resolve, and own them through to closure within SLA. • Lead P1/P2 incidents end-to-end: run the technical bridge, make sound service-restoration decisions (wo
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- Consulting
- Information Technology
- Microsoft 365
- Hypervisor
- Computer Engineering
- 24/7 operations
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