Technical Lead – Systems & Storage, Managed Services

THE HACENS TALENT PTE. LTD.D05 Pasir Panjang, Hong Leong Garden, Clementi New Town, SingaporeFull-timePosted SGD 6,000-8,000 / monthly
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About this role

Responsibilities: Incident Resolution & Escalation • Act as the L3 escalation point for system and storage incidents that L2 engineers cannot resolve, and own them through to closure within SLA. • Lead P1/P2 incidents end-to-end: run the technical bridge, make sound service-restoration decisions (wo

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