Call Centre Team Leader / Customer Service Supervisor | Govt Project | UP $4.8K #HYT

About this role

Job Scope: Oversee daily call centre and customer service operations Handle escalated enquiries and resolve service issues Troubleshoot operational problems and improve workflows Coordinate with internal teams and stakeholders Support staff training and quality improvement initiatives Prepare operat

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• Customer Service
• General Management
• Resolving Product Problems
• Customer Care
• Operational Reporting
• Call Centre Management

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