Contact Centre Officer (Ubi) #ESY
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Contact Centre Officer (Ubi) #ESY · Singapore
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About this role
Handle inbound and outbound customer calls and enquiries. Resolve customer issues and complaints, escalating complex cases when required. Process customer requests and update records accurately in the system. Follow up on outstanding cases to ensure timely resolution. Meet customer service, quality
This is a short preview. Read the full description on MyCareersFuture before you apply.
- Customer Service
- Issue Escalation
- Team Performance
- Information Technology
- Outbound Calling
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