ICT Engineer
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ICT Engineer · Singapore
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About this role
Job Description & Requirements Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded promptly Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instruct
This is a short preview. Read the full description on MyCareersFuture before you apply.
- Information Technology
- Incident Support
- Answering Phone and Email Queries
- Troubleshooting
- Microsoft Office
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