IT Support Engineer (CAT 1, TCP/IP/DNS, East)

About this role

Handle customer inquiries and technical issues via phone, email, chat, or ticketing system to provide quick and polite assistance. Solve technical problems reported by customers or users using troubleshooting skills for software, hardware, or network issues. Work with development and product teams t

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• Information Technology
• Others
• TCP/IP
• Service Level Agreement Management
• TCP/IP Protocols
• Cyber Security