Customer Service Officer (iShopChangi)

About this role

Core Responsibilities: Counter Duties - Handle all duties required at the iShopChangi service counter, including end-to-end fulfillment for departure and/or arrival orders. - Attend to customers’ enquiries at the counter and upsell commercial services (e.g. Shopping Concierge Services, Rewards, etc.

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• Customer Service
• Upselling
• Store Facilities and Housekeeping
• keeping the shop clean
• Retail Environment

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