Senior Operations/Service Manager (High Touch Operations Manager)

About this role

Our client’s Customer Experience team seeks a High Touch Operations Manager which is acritical customer-facing role ensuring customer receives premium-level service and managingcustomers’ business outcomes across the life cycle of Plan/Build/Manage and maximizing customer loyalty, satisfaction throu

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• Information Technology
• Professional Services
• Telecommunications
• ITIL Certified
• Corrective Action Plans
• Technical Customer Support
• CCNA

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