12 Months Insurance Customer Service Executive (Complaints) #BYR

About this role

Responsibilities Conduct customer call surveys accurately and within required timelines. Handle customer queries, feedback and complaints professionally and promptly. Identify cases requiring clarification, follow-up or escalation. Manage escalated complaints, service recovery and follow-ups. Suppor

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• Insurance
• Communication
• Direct Customer Interaction
• Certifications
• Listening Skills

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