Customer Service Officer - Live Chat, Insurance, #NKC

About this role

Handle customer and representative enquiries primarily through Live Chat. Provide accurate and timely information while maintaining good service standards. Resolve customer enquiries and complaints where possible, and follow up on outstanding cases. Escalate complex cases to the relevant departments

This is a short preview. Read the full description on MyCareersFuture before you apply.

• Admin / Secretarial
• Customer Service
• Insurance
• Contacting candidates
• Account Management
• Operational Procedures
• Issue Escalation

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