Senior Manager, Business & Service Excellence [WSD]
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Senior Manager, Business & Service Excellence [WSD] · Singapore
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About this role
The Senior Manager will play a pivotal role in driving service excellence across the Workforce Services Division, ensuring high standards of service delivery and continuous improvement. Public Enquiries/MP Appeals Case Management Manage the end-to-end handling of public enquiries and Member of Parli
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- Public / Civil Service
- Audit and Compliance
- Competency Mapping
- Timely Communication
- Analytical Skills
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