Reservation and Switchboard Agent

About this role

Job Description Overall Role • Answering incoming calls, transferring them appropriately, and providing general information • Taking and confirming reservations for meetings using internal system • Providing a positive and helpful experience to users/clients • Maintaining accurate records, handling

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• Events / Promotions
• Hospitality
• Room Reservation Operations Management
• Ethical Conduct and Professional Integrity
• Teamwork
• Health and Safety guidelines