IT / Helpdesk Support Engineer

About this role

Our client, one of Asia-Pacific’s leading organizations is looking for: IT Helpdesk Support Engineer Responsibilities: Provide Level 1 support for two systems; Familiar with Jira tracking system for Level 1 Support for tracking and monitoring Attend to users' enquiries and provide timely responses;

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• Information Technology
• Technical Documentation
• Issue Tracking
• Ticketing
• Root Cause Analysis

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