4 Months Contract Operation Executive (Healthcare Feedback & Service Quality) @Novena #HLV

About this role

Responsibilities: Your core responsibility is to manage feedback and enhance patient experience following the implementation of new national systems. It include the prompt resolution and closure of service-related feedback, guided by the organisation’s service performance indicators. You will facili

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• Environment / Health
• Outsourcing Management
• Service Quality Management
• Hospital Planning
• Conducting Surveys

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