Call Centre Team Lead (Contract/ Perm) #JTL
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Call Centre Team Lead (Contract/ Perm) #JTL · Singapore
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About this role
• Support the execution of daily channel operations, ensuring smooth handling of inquiries, escalations, and issue resolutions. • Act as the first point of contact for channel-related issues, ensuring timely resolution and escalation when necessary. Develop responses for clearance with ServiceSG’s S
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- Customer Service
- Git
- Team Center
- Kubernetes
- Scrum
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