Service Desk Engineer
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Service Desk Engineer · Singapore
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About this role
Responsibilities: a. Providing level 1 technical support and respond to user inquiries via phone, email and ticketing system. b. Hardware – installation, maintenance and trouble-shooting. c. Diagnose and resolve hardware and software issues for end-users. d. Escalate complex issues to higher-level s
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- Information Technology
- Service Desk Management
- maintaining quality documentation
- Patch Management
- Desktop Support
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