Front Office & Guest Intelligence Assistant Manager

About this role

About the Role This is not a conventional front-desk role focused mainly on check-in and check-out. BMG Hospitality is redesigning the front-office function into a PMET Assistant Manager-equivalent role combining guest service with guest intelligence, CRM, AI-assisted communication, data analytics,

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• Customer Service
• Customer Segmentation
• Microsoft Excel
• Housekeeping
• Communication Planning

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