Monitoring Operations Manager

About this role

Job Responsibilities Lead and manage a team providing monitoring and customer-support services. Plan manpower rosters and ensure continuous service coverage during operational hours, including weekends and Public Holidays. Supervise the monitoring of system alerts and ensure prompt follow-up with cu

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• Admin / Secretarial
• Customer Service
• Others
• Business Operations Management
• Standard Operating Procedures
• Business Administration
• Manage IT Support team