L2 Production Support Java & Linux

About this role

Responsibilities · Incident & ProblemManagement: Monitorproduction systems proactively, manage and triage L2/L3 incidents, coordinateresolution efforts, and adhere to strict Service Level Agreements (SLAs). · Root Cause Analysis (RCA): Lead formal and informalpost-event problem reviews, identify sys

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• Information Technology
• Problem and Incident Management
• Process Frameworks
• System Health Checks
• Kubernetes

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