Customer Service Officer (Insurance) (1 Year Contract) #NKC

About this role

Job Responsibilities: Handle customer and financial advisor enquiries, requests and feedback across phone, email and in-person channels. Assist customers with the use of company portals and mobile applications. Manage and follow up on service requests and complaints to ensure timely resolution. Hand

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• Admin / Secretarial
• Customer Service
• Insurance
• business improvement projects
• Quality Management
• Mobile Portal
• Process Improvement

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