head of it service management / itsm
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head of it service management / itsm · Singapore
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About this role
about the job. Lead end-to-end IT service management practices across global internal teams and external managed service providers to drive service stability and ITIL adoption. Oversee critical ITSM functions, including Major Incident Management, Change Management, Problem and Root Cause Analysis, K
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- Information Technology
- Enterprise IT Infrastructure
- Microsoft Excel
- Service Management
- ISO
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