IT Helpdesk/Call centre agent
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IT Helpdesk/Call centre agent · Singapore
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About this role
Respond to incidents, requests, enquiries, and alerts via Call, Email, Web Chat, EUP, IVR, and monitoring consoles. Provide Level 1 troubleshooting for Workplace, Server, Network, Microsoft 365, Secure Access Service Edge (SASE), and Point of Sale (POS) systems. Monitor security events, server/netwo
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- Customer Service
- Helpdesk Support
- Knowledge & Enablement
- support of IT systems
- It Helpdesk
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