Contact Centre Officer / Customer Service Executive | Helpline Support | Hougang | $2.6K #HYT

About this role

Job Scope: Handle incoming calls and respond to public enquiries professionally Provide accurate information and assistance over the phone Address customer concerns, complaints and service requests Escalate complex or urgent cases to the relevant departments Record call details and update informatio

This is a short preview. Read the full description on MyCareersFuture before you apply.

• Customer Service
• General Administration
• case submissions
• Service Quality Management
• Inbound Calls

Learn AI for this job, first module free

A short, hands-on course on using AI in this kind of work.

Start free