Service Desk / Customer Support Executive (24/7 Shift)

About this role

Provide first-level technical support via phone and email within SLA. Act as the first point of contact for users and troubleshoot basic issues. Escalate incidents to relevant support teams when required. Maintain accurate ticket documentation and follow up until resolution. Deliver excellent custom

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• Information Technology
• Graduate Recruitment
• Service Desk Management
• Troubleshooting
• Computer Engineering

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