
Customer Service Manager
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Customer Service Manager · Singapore
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About this role
Tuas Sign on Bonus AWS + VB + Quarterly Bonus Key Responsibilities Lead, coach and manage the customer service team to achieve service standards and departmental KPIs. Oversee daily operations, including customer enquiries, complaints, escalations and service delivery. Manage key client accounts, co
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- Customer Service
- Customer Training
- Leadership
- Service Improvement
- Escalation Management
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