Customer Service (Outbound call)
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Customer Service (Outbound call) · Singapore
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About this role
Novena $3000-3300/monthly Mon-Fri Office Hours - 830-6pm Job Scope - Conduct outbound calls and occasional field visits to collect survey data from assigned companies. - Assist respondents in completing surveys and provide guidance when required. - Update call outcomes, survey records, and case note
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- Customer Service
- Microsoft CRM
- Standard Operating Procedures
- Teamwork
- Survey Methodology
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