IT Service desk / IT Helpdesk

About this role

Job Description & Requirements Serve as the first point of contact for IT-related incidents, service requests, and user enquiries via phone, email, chat, and ticketing systems. Provide Level 1 technical support for hardware, software, operating systems, applications, and connectivity issues. Trouble

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• Information Technology
• Basic Administration
• Standard Operating Procedures
• Microsoft 365
• Hardware Support

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