Senior Assistant Manager/Manager, Customer Service
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Assistant Manager/Manager, Customer Service · Singapore
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About this role
Key responsibilities: Set up and track KPI for CS team, monthly and quarterly review of overall and individual performances, productivity Release job orders to respective CS personnel Monitor the team performance Generate weekly & monthly inventory reports to accounts for billing Generate customized
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- Customer Service
- Monitoring team performances
- Customer Service Representatives
- Productivity Improvement
- Assistant Work
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