Customer Service Officer (Frontline) (1 Year Contract) (Insurance)#NKC

About this role

Handle walk-in enquiries and requests from policyholders, representatives and business partners on insurance-related matters. Follow up on unresolved cases and customer requests within the required timeframe. Manage customer feedback, appeals and complaints professionally. Provide accurate informati

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• Admin / Secretarial
• Customer Service
• Insurance
• Contacting candidates
• Customer Followup
• Regulatory Compliance
• Customer Support