RELATIONSHIP EXECUTIVE (PART-TIME AM/PM SHIFT: PERMANENT OR 1 YEAR CONTRACT) - HOUGANG

About this role

Job Responsibilities: Attend to feedback emails, ensuring thoughtful engagement and resolution-focused correspondence; Utilise system to check past feedback cases or create new feedback cases for the necessary staff to follow up; For cases not under TC purview, assist feedback provider to lodge feed

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• Admin / Secretarial
• Customer Service
• Estate Management
• Written Complaints
• Written Correspondence
• Written English