Customer Service Officer (Live Chat) (Insurance) (Up to $3,800) (12 Months Contract) #NKC

About this role

Attend to customer and financial representative enquiries via phone and live chat professionally and promptly. Resolve complaints and issues at the first touchpoint wherever possible. Maintain accurate records of interactions in the CRM system. Ensure timely follow-up on enquiries and escalate when

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• Customer Service
• Sales
• Microsoft Office
• Microsoft Excel
• Process Improvement

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