Defective Operations and Cost Optimization Manager

About this role

Job Summary This role manages end‑to‑end local defective return operations, ensuring adherence to defined processes, performance metrics, and cost and recovery targets. Acting as the primary escalation point, it partners with cross‑functional teams, external stakeholders, and the RMA Control Tower t

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• Others
• Data Reports
• Liaising with cross functional teams
• Technical and Functional Support
• governance framework

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