Customer Service Officer (9 Months Contract) #NKC

About this role

Handle customer enquiries, feedback and service requests via calls, emails and other channels. Assist customers with policy-related enquiries and digital platforms. Follow up on cases and ensure timely resolution within service standards. Handle escalated cases and provide support to customers and i

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• Customer Service
• Insurance
• Contacting candidates
• Microsoft Office
• email broadcasts
• Reserves